Please email techsupport@velopexusa.com The above is in addition to your statutory rights, which are not affected. Velopex Automatic X-Ray Processing Machines carry a 1 year warranty, 2 years on transport modules. To register, please fill in your details in the enquiry form below.
Warranty for Velopex automatic x-ray processors
This warranty is limited to defects in materials and workmanship only and is valid for a period of one year from the date of installation or eighteen months from the date of manufacture, whichever date occurs first. (Velopex transport Modules: warranty valid for two years.)
Limitations of cover:
This warranty is to include replacement or repair of component parts, but does NOT include labor and mileage charges for a field service representative or shipment to base:
Velopex International, Inc. Shall not be liable to the purchaser or to any third party in respect of either incidental or consequential damages (including but not limited to losses from business interruption, lost materials, lost profits, cost of labor, time or substitute equipment);
Velopex International, Inc. Shall not be held liable for any loss, damage, detention, or delay resulting from causes beyond its control or those caused by FORCE MAJEURE (including but not limited to fire, strike, lockouts, military authority, government order, ruling or administrative act, power failure, insurrection, riot, embargoes, wrecks, delays in transportation, or inability to obtain necessary labor, materials or other facilities due to such causes.
Liability is restricted to the cost of the equipment. Replacement parts will be limited to the duration of the warranty and outside the original period of the warranty will become chargeable to the purchaser. This warranty is validated following the receipt by Velopex International, Inc. At the address below of the attached warranty card within one month of installation.
The warranty shall apply ONLY if the Velopex International, Inc. Equipment has been properly and correctly installed by an installer approved by Velopex International, Inc. In line with the installation instructions contained in the machine manual accompanying the equipment. It is valid ONLY if the equipment has been properly maintained in line with the instructions contained in that manual.
This warranty shall not apply – if the machine of any component parts have been subjected to misuse, neglect, incorrect wiring, improper installation, improper use in violation of the manufacturer’s instructions, abnormal wear and tear, improper maintenance, failure to perform regular maintenance and cleaning procedures as specified in the manufacturer’s manual, or servicing performed by anyone other than persons authorized by Velopex International, Inc.: it shall not apply if the environment of the machine varies from that described in the machine manual, nor the serial number of the machine has been altered or removed, or the machine modified.
Work undertaken in any of the above circumstances will be chargeable to the purchaser.
THERE ARE NO WARRANTIES, EXPRESSED OR IMPLIED, WHICH EXTEND BEYOND THE DESCRIPTION ON THE FACE HEREOF.
VELOPEX INTERNATIONAL, INC. MAKES NO WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.
VELOPEX INTERNATIONAL, INC. NEITHER ASSUMES NOR AUTHORIZES ANY REPRESENTATIVE OR OTHER PERSON TO MAKE ANY OTHER WARRANTY OR ANY REPRESENTATION OR TO ASSUME ANY OTHER LIABILITY FOR VELOPEX INTERNATIONAL, INC. IN CONNECTION WITH THE SALE OR USE OF VELOPEX PRODUCTS OF PARTS.
The Law:
The laws of the state of Georgia shall apply to Warranties, Terms, Offers and Agreements with Velopex International, Inc. Regardless of where the agreement is signed and it shall be binding on successors to the original purchaser.
Velopex Warranty (USA)
REG ISSUE 1 11/96
Your Velopex Automatic X-Ray Processor Warranty is Here
Please validate your warranty and ISO 9002 registration by completing the form below or mailing the postage paid* business reply registration card.
YOUR ISO 9002 COMPLIANCE REQUIREMENTS
For the long-term safe operation of your Velopex Processor, it is obligatory that you complete the online or postage paid (USA only) registration form and submit or return it to Velopex. This allows us to quickly locate your processor in the unlikely event that an upgrade is required. We thank you for your cooperation in complying with this requirement.
Thank you for your time!